How It Works & Company Info
β How It Works
- Browse our wide range of products and select the one youβd like to customize.
- Choose your preferred colour for the selected item.
- Select the sizes you need and enter the quantity for each.
- Upload your logo using our easy-to-use Design Studio.
- Submit your request for a personalized quote.
π¬ Need assistance at any point? Call / Message / Mail us.
π° Order in Bulk β Save More
Buy multiple products in large quantities to unlock greater discounts.
Bulk orders combine all your items, helping you cut down significantly on overall costs.
π Free Shipping
We provide zero shipping fees for almost all the orders.
The prices on the website include the shipping price.
ποΈ Logo and Imprint Cost
We provide zero logo and imprinting fees for most orders.
The prices on the website include the logo and imprint price.
βΉοΈ What You Need to Know
π’ About Us β Unique Business Model: Plan Early, Save Big
We operate with two delivery models:
- Option 1: Delivery in 30β40 days at a price just below the market average.
- Option 2: Delivery in 60β75 days at much lower-than-market pricing.
π βPlan Early β Save Bigβ is the heart of this business model.
π About Our Manufacturers
We work with long-established manufacturers (25+ years experience) who produce for biggest brands.
β All partners hold globally recognized certifications.
β Certifications of Most Products:
- BSCI β Fair labor practices & ethical supply chains
- FDA β U.S. safety and quality compliance
- LFGB β Germanyβs food-contact safety standards
- CE β EU health, safety, and environmental compliance
- BPA-Free β Guaranteed absence of Bisphenol A
- GSV β Global supply chain security verification
π³ Payment Terms
We offer flexible payment terms:
- 60% upfront
- 40% upon receipt of goods
This builds trust and gives our customers credibility and flexibility to order more with confidence.
π BrandEngrave β General Terms & Conditions of Use and Sale
These Terms & Conditions apply to:
- Every visit to www.brandengrave.com and our apps
- Every quote, order, or delivery
- Any other interaction unless a separate written agreement exists
By using our site or placing an order, you agree to these terms and our Privacy & Cookie Policy.
1. Who We Are
MCK GLOBAL IMPEX, DBA β BrandEngrave
395 Bloor Street E, Toronto, Ontario, M4W 0B4, Canada
π§ info@brandengrave.com
π +1-514-942-3568
2. Eligibility & Account Security
- You must be of legal age and have authority to contract.
- Keep your account secure; you’re responsible for activity.
3. Quotes, Orders & Contract
- Quotes valid for 10 days.
- Contract starts after email confirmation.
- Promotions can’t be combined unless stated.
4. Prices, Taxes & Payments
- Prices in CAD, taxes extra unless shown.
- 60% upfront, 40% before dispatch.
- Credit card fees are the buyerβs responsibility.
- We can offset refunds against any dues.
5. Artwork & Content You Provide
By uploading designs, you confirm:
- You own or are allowed to use them.
- Theyβre legal, appropriate, and not offensive.
- You allow us to use them for:
- Production
- Team training
- Marketing (unless you opt out)
You take legal responsibility for your content.
6. Production, Proofs & Colours
- If sizing/placement is unspecified, we use standard practices.
- Minor variations in color and size may occur.
- Issues must be reported within 30 days with photos.
7. Shipping & Risk
- Delivery times are estimates.
- Delays due to courier, weather, customs etc. are not our liability.
- Check your items within 48 hours of delivery.
8. Returns & Cancellations
- Custom items are non-refundable after proof approval and payment.
9. Intellectual Property
- All site content belongs to us or our partners.
- You cannot resell, replicate, or misuse it without permission.
10. Prohibited Activities
You must not:
- Commit fraud or mislead
- Hack or exploit the site
- Violate trade/export laws
We reserve the right to block or cancel orders.
11. Privacy & Cookies
See our Privacy & Cookie Policy for data usage terms.
12. Limited Liability
Weβre only liable up to the value of your order unless local law grants more.
13. Indemnity
You agree to cover our costs if your actions cause legal issues.
14. Force Majeure
We are not liable for delays caused by:
- Natural disasters
- Strikes
- Supply chain issues
- Other uncontrollable events
15. Feedback
We may use your suggestions to improve our products and services.
16. Change of Terms
We may update these Terms anytime. Using the site after changes means you accept them.
17. Legal Jurisdiction
- Governed by Canadian law
- No class action lawsuits permitted
18. Severability
If any clause is invalid, the rest remain valid.
19. Entire Agreement
These Terms + your order = the full agreement.
If we donβt enforce a rule, it doesn’t mean we waive it.